eCommerce Business Analyst

We're looking for a Senior eCommerce Business Analyst

Here at ADM, we create digital services that help companies reach their business goals and simply make people’s lives better. And guess what? We are looking for a kickass eCommerce Business Analyst to join our team. Together we will continually expand our clients’ e-commerce platform functionality and improve it’s user experience and capabilities across both desktop and mobile devices on various commerce platforms.

You will work closely with the business team and product team to compare the requirements with out of the box Magento features. With designers you can ensure that functional and UX requirements are in sync and technology teams help you confirm that the technical design is satisfying the functional requirements.

At ADM we focus on providing quality service concentrating on different focus areas such as customer service, sales and marketing solutions design, development and maintenance, digital media and campaigns, business information systems and integrations and managed cloud hosting. We’re the leaders in our sector and we are located in Tallinn, Estonia – the tech and innovation powerhouse of Europe.

Our clients are big local and foreign companies, such as Hewlett-Packard, Bosch, Siemens, Coca-Cola, Amnesty International, Elisa, Coop, Lux Express, SEB, Swedbank, G4S and so on.

We continuously thrive to be better at taking care of our team. Recently we were honoured with the highest recognition in the Family-Friendly Employer’s Program as we were one of the firsts given the gold label. We also have a personal trainer who stretches us weekly and of course monthly sporting compensations, fruits and snacks at the office..

Why ADM?

We have an awesome team and great working environment. We really hope that everyone here at ADM feels like they are creating something big and important. We measure our team members’ job satisfaction twice a year with Gallup Q12 survey and our job satisfaction index rate is 4,4 on a 5,0 scale, and it keeps on growing. And most importantly – your team is always there for you. And we mean it.

Here at ADM everyone can learn and grow as much as they want. We are also a part of a start-up incubator Elevator. This is for those who have brilliant ideas but need mentoring or for those who want to take part in cool new projects. Big Fridays at ADM take place monthly – so far we have learned about investment, time-management, argumentation, mindfulness and so on. We also do charity developments for those who lack tools and knowledge.

Our office is located in Tallinn Creative Hub together with widely-known agencies like Age McCann, D/V/S/ON and others. It’s really cool here – you can see the Tallinn Bay and Old Town at the same time, we have our own roof terrace and of course table tennis, table football, PlayStation and Wii. And did we already mention that we have a personal coach and a psychologist to take care of our mental health also?

How our people describe working at ADM?

Hendrik: “ADM is the place to work for me, because here is always an opportunity to learn and grow by some interesting projects or good teamwork. I also highly value the opportunity to work with foreign clients. I feel that me and my work is really appreciated here.” 

Maria: “The technologies and trends are constantly improving, so you won’t get old at ADM! I hope that my work makes the digital world a little bit safer, more diverse and user friendly. As a project manager I plan the budget, time and resources but the most important thing to succeed is to correctly calculate the task and scope of the project. Here at ADM we have awesome colleagues, parties and Big Fridays.”

Hendrek: “Working as an analytic is great – you get paid for thinking and talking to intelligent people. And at ADM it is especially good because the projects are huge and important plus your clients are from different industries so you can constantly learn new technologies and business fields. And secondly the super awesome team has created a work culture that I personally really enjoy – our communication is open and honest, we have good humor, we work hard and party hard.”

 

Martin: “Work culture at ADM is important – it needs to be fun. Management methodology can be described as Scrumban, but people always come first here at ADM. If there’s something that is bothering you, it needs to be changed.” 

  • We respect different personalities, and we value strengths.

    We concentrate on our strengths, not weaknesses. You are more than welcome to use your voice when it comes to developing our company.

  • Working conditions and the environment is top-notch.

    You'll be working with a cool company in our new office in Tallinn Creative Hub. We have all sorts of fun parties and team events.

  • We support your development.

    Each new team member has its own mentor, who'll be there for you. You also have a personal development plan that is upgraded (if needed) every six months.

  • We concentrate on our strengths, not weaknesses. You are more than welcome to use your voice when it comes to developing our company.
  • You'll be working with a cool company in our new office in Tallinn Creative Hub. We have all sorts of fun parties and team events.
  • Each new team member has its own mentor, who'll be there for you. You also have a personal development plan that is upgraded (if needed) every six months.

We hope that you tick these boxes:

  • you have 3+ years of business analyst experience in online marketing and digital technologies
  • you know how to use Atlassian tools such as JIRA, Confluence
  • you have strong process documentation skills and Microsoft Visio is your dear friend
  • you have ability to understand and discuss technical concepts
  • your English is fluent because you'll be working directly with clients most of the time
  • you have excellent management skills
  • you deliver what is expected on time
  • you keep your promises
  • you believe that kind-of-okay is not okay
  • "it's not possible" doesn't exist in your vocabulary
  • you are a team player

And you get bonus points if:

  • you have prior eCommerce experience in consumer electronics
  • you have knowledge about 3rd party software implementation, migration and customization
  • you have previous exposure to Google analytics, Google tag manager, PIM/ DAM technologies
  • you gave Bachelor’s degree or higher in technical discipline
  • you have Magento Certification