Digitegu finalist in the website category.
The Kaubamaja Group – biggest retail, groceries and wholesale company in the market – has the biggest loyalty program in the market with over 80% target audience covered. They wanted loyalty program customers to be more engaged. The goal was to develop an environment where the customers would have the best overview of their personal offers, general campaigns, their purchases history and loyalty points status and balance.
E-service provides the Partnerkaart owner a complete overview of their purchases and bonus points. It also acts as an e-receipt repository for cost analyses and warranty claims.
E-service uses a unique e-receipt which is an equally valid document to the paper receipt for warranty purposes. Every purchase made using the Partnerkaart is accessible as an e-receipt, including all individual items on the receipts.
Kultuurikatel, Põhja pst 27a,
Phone +372 617 7600
112 St. Martin’s Lane
London, WC2N 4BD
Phone +44 207 8717601